Sizing Return Policy
Ready to place your order??
Please look for a retailer near you or your bridesmaids. The entire bridal party should order from the same store or location.
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Not near a store??
If you cannot get to a retailer, you are welcome to order directly from us. Please email to start the process. Please submit all orders for the entire wedding party at the same time to ensure accuracy and dye lot consistency. If you have any questions along the way, please don’t hesitate to contact us! We are more than happy to assist you–it’s our job and we love it!!
Wondering how far in advance to place your order?
Allow approximately 12 weeks for the dresses to be shipped from the studio. This means that you should order your dresses at least 18 weeks from your actual wedding date to allow for shipping time and alterations.If you are cutting it close, you can always request a rush cut and/or speedy delivery. Please contact us for rush fees and times.
Will my dress be custom fit to my body??
No. You will select one of our standard sizes (refer to our size chart) based on your measurements. If you fall in between sizes, always order the larger size. It is easier to take a dress in rather than let it out. Alterations may be necessary after you receive your dress. Lynn Lugo doesn’t offer alterations, nor are we responsible for any alterations made.
Please refer to our size chart to determine the size that best suits you. Use the sample dresses in retail stores for style only, not size determination. We highly recommend that you get measured by a tailor or seamstress. Our garments are made to standard sizes(00-28) and NOT to your specific measurements, so alterations may still be necessary. Please refer to our size chart to select your size. Remember to size up if you fall between sizes. Please also provide us with your height and normal dress size.
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If you need extra length or petite sizing, or any other one of our special services, please mention this at time of order. There is a surcharge for these accommodations. If you are calling your measurements into a store, also provide your normal dress size worn.
Around the fullest part of the bust (not your bra size)
Around the narrowest part of the waist (most likely about 1″ above your belly button)
Around the fullest part of the hips
Since all of our items are made to order, once an item has been started, it cannot be returned or exchanged.
Try it on right away!!! We will accept concerns about your garment only within 5 days of receipt of garment.